Each month we introduce a new species for our edZOOcation subscription boxes, which are only available via a subscription order that month. 50% of each box's profits are donated to a related wildlife conservation organization. Current edZOOcation sub
We have three age brackets for our subscription boxes. The most significant difference between the three boxes is the complexity of the learning material concepts, crafts, and activities. If you're unsure which box would be the best fit for your chil
You can add individual items to your subscription order via the add-on section of the subscription portal or from the 'view add-ons button' on the cart screen. You can also add a stuffed animal subscription to receive multiple stuffed animals in a si
Yes, you can! Multiple subscriptions to the same delivery address can be included in a single order. If all subscriptions go to the same address, you can add each to your cart and enjoy an automatic multi-subscription discount. You must place separat
We do not have the option to add a gift note upon checkout at this time (we are actively working to add this feature in the near future, so stay tuned!). If you would like to include a gift note with your order, please contact us via chat or at suppo
EdZOOcation is currently working on offering new gift cards. Stay tuned!
We're sorry to hear you are having an issue with your order, and we would be happy to help! All of our edZOOcation subscription boxes come with a 100% satisfaction guarantee - to reach our customer support team:. We'll need to know the order number (
There are a few reasons why your discount code may not be applied at checkout:. Ensure you enter the code on the cart page and not from the checkout page. Some promo codes will only work from the cart screen. https://edzoocation.com/cart. For returns
Promo codes/discount codes are not valid after the expiration date. Our Customer Service team cannot apply historical promo codes for replacement orders or exchanges.
Discount codes are valid for one-time use per order. Our Customer Service team cannot apply historical promo codes for replacement orders or exchanges.
You can view your detailed order history by signing into your account. You can also view a simplified subscription order history via the subscription portal.
Most orders can be canceled within 48 hours of being processed. To cancel an order, please contact customer support with the order number and the reason for the cancelation request. If a refund is due, it will be applied to the payment method used at
The main product images on our site are updated on the 1st of every month to reflect the new animal of the month, and that image is tied to our order confirmations. If multiple subscription orders are processed in the same month, they will all be for