edZOOcation Help Center logo
edZOOcation Help Center logo

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I have an issue with my order. How can I get help?Updated 4 months ago

We're sorry to hear you are having an issue with your order, and we would be happy to help! All of our edZOOcation subscription boxes come with a 100% satisfaction guarantee - to reach our customer support team: 

  • You can send an email to [email protected]
  • Reach out via chat on the bottom right of our website
  • Reach out via phone or text message to 424-218-6132

We'll need to know the order number (or the email associated with the account) and the order issue. If your order was damaged in transit, include pictures of the damage (to both the product and packaging) for an expedited resolution.

Most customer service requests will be responded to within 24 hours - customer service requests placed over the weekend will be responded to the next business day. Our customer service hours are M-F, 9 am to 4 pm PST.

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