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edZOOcation Help Center logo

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Product Questions

What conservation groups do you donate to?

At edZOOcation, we're committed to a future where wildlife thrives, and communities are connected through conservation. Our efforts span the globe, from the African Painted Dog Research Trust and Cheetah Conservation in Botswana to supporting marine

What is included in my subscription box?

Discover everything inside our wildlife-themed subscription boxes — curated to educate, inspire curiosity, and help kids fall in love with animals and conservation. This box is curated to spark curiosity and love for animals in preschoolers. Perfect

Can I pick a specific animal for my subscription box?

No, Each month we introduce a new box featuring a rare or endangered species and that box is only available for a limited time via a subscription that month or until it sells out. We offer previous boxes to active subscribers only via the subscriptio

Can I order a subscription box from a past month?

You can access our past subscription boxes via this link: https://edzoocation.com/collections/past-subscription-boxes. NOTE:. Most of our species boxes sell out in their initial run and may not be available for purchase again.

Difference between monthly plans and pre-paid plans

We offer two convenient subscription options at edZOOcation: monthly plans and pre-paid plans. Each has its own perks depending on what works best for your family’s lifestyle and budget. Billed every month. Flexible: You can cancel, pause, or change

What is an add-on?

An add-on is an additional item available for purchase when you have an active subscription with us. Examples of these are vests, patches, sibling plushies, and more!. Add-on item orders can be shipped to you immediately or included with your next up

How should I wash my plush?

Most plush can be cleaned with a gentle surface washing.  Use a soft cloth dampened with water to wipe the surface gently. If you choose to use a gentle detergent as a cleaner, spot test in an inconspicuous area first.  Wipe the animal with a water d

How can I get answers to my questions about specific products?

Have a specific product question that isn't answered here? Contact customer support via chat, email us at [email protected] or call us at (424) 218-6132 and we would be happy to assist you!

Do you offer wholesale/bulk orders?

Yes, please visit https://wildlifetree.faire.com to place a wholesale order with us.

How do I install the patch?

The patch is stick-on, so no ironing or sewing needed. Just peel off the backing and press it firmly onto the vest (or any other smooth fabric surface). It works best on our add-on vest for a fun, personalized touch! 😊

What are the past animals this 2025?

So far, here are the animals we've featured in our 2025 subscription boxes:. January – Andean Bear. February – Red Panda. March – Penguin. April – Komodo Dragon. May - Cheetah. June - Sunflower Sea Star. July - Whale Shark. August - Lion. September -