edZOOcation Help Center logo
edZOOcation Help Center logo

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Shipping & Delivery

When will I receive my order?

Your subscription box is packed with care and our processing time before the order ships is typically 5-7 days, excluding weekends. During times of high order volume such as the beginning of the month or the holiday season processing time may be as l

When will my order ship / How long is processing time?

Your subscription box is packed with care and our processing time before the order ships is typically 5-7 days, excluding weekends. During times of high order volume such as the beginning of the month or the holiday season processing time may be as l

Can I get my order faster?

We do not offer expedited shipping options for our subscription boxes at this time. Please reach out to customer service if you would like to receive an order by a certain date and we will do our very best to accommodate you!

Do you ship internationally?

edZOOcation does not offer international shipping for our subscription boxes at this time.

How do I track my order?

You can log in to your account account and view your order history. You can track your most recent order using our chat widget at the bottom left of your screen. When your order is initially processed, you will receive a confirmation email -  There i

How much does shipping cost?

Subscription boxes and add-on orders ship FREE anywhere in the US!. (please note that orders placed using the first box free promotion will have a one-time shipping and handling fee of $12.95).

Where do you ship from?

Most edZOOcation subscription box orders will ship from our Ventura County, California headquarters. We may on occasion offer a split ship from multiple locations based on a specific items availability.

Why hasn't my tracking information been updated?

Your subscription box is packed with care, and our processing time before the order ships is typically 5-7 days, excluding weekends. During times of high order volume such as the beginning of the month or the holiday season processing time may be as