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I don't want my prepaid subscription to renew - how can I stop the automatic renewal?Updated 4 months ago

All edZOOcation subscriptions automatically renew for convenience, peace of mind, and uninterrupted service. However, customer support can disable the automatic renewal of your subscription after your initial order has been placed by request.

  • The automatic renewal can be turned off for our prepaid subscriptions - please contact customer support with your order number and email address to have the automatic renewal turned off. 
  • The auto-renewal monthly subscription cannot be turned off. However you can pause your subscription, skip an unwanted box, reschedule your next order and/or cancel upcoming shipments anytime via our subscription portal
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